Member Terms and Conditions of Service

1. What is Safety-net

1.1. Safety Net is an online tool to provide health professionals, exercise professionals and therapists who subscribe to the tool with signposts, if required, to appropriate professionals to highlight risks from health and/or medical problems they may or may not be aware of and which may impact the therapies and processes they are discussing with their patients or clients.

1.2. Safety Net is based on a questionnaire developed in connection with an algorithm (“Safety Net Form”). The Safety Net Form has been developed by Biomechanics Education Limited (details below) and is based on latest medical and health evidence gathered from a combination of 55 years of combined clinical experience, the guidelines on metastatic cord compression from the NHS, NICE guidelines and the Differential Diagnosis book by Goodman and Snyder.

1.3. Safety Net is accessible via https://www.safety-net.online (“Website”), where you can find more details about the features included in Safety Net and how it works.

1.4. Safety Net is offered under the membership plans set out on the Website (“Memberships”).

2. Who we are

2.1. The Website is operated by Sports Injury Fix trading as SIF Health, a limited company registered in England and Wales under company number 09980050 together with Biomechanics Education Limited, a limited company registered In England and Wales under company number 08797678.

2.2. The registered office of Sports Injury Fix trading as SIF Health is: 113-116 Bute Street, Cardiff, CF10 5EQ and we can be contacted at support @rehabmypatient.com. and we can be contacted by emailing support @rehabmypatient.com.

2.3. The registered office of Biomechanics Education Limited is 35 Gripps Common, Cotgrave, Nottingham, England, NG12 3TF and we can be contacted at rachel@biomechanicseducation.com.

2.4. If you have any comments, questions or complaints about the Safety Net Form, please contact mike@safety-net.online.

2.5. If you have any comments, questions or complaints about the Website, please contact connect@safety-net.online.

3. These Terms and When they apply

3.1. These Terms contain the terms and conditions that apply when we supply the Safety Net to you. Please read these Terms carefully before you submit your application for a Membership.

3.2. We reserve the right to amend the Website and these Terms if required by any applicable statutory or regulatory requirement or if the amendment will not materially affect the nature or quality of Safety Net. Please ensure that you check the latest version of these Terms before you apply for a Membership.

3.3. If you do not agree with these Terms (as amended from time to time), please do not apply for a Membership.

3.4. If you think that there is a mistake in these Terms, please connect@safety-net.online.

4. Our contract with you

4.1. If you want to apply for a Membership, you need to create an account on the Website (“Account”).

4.2. After you create the Account, you will be able to apply for a Membership.

4.3. During the application process, you will be able to check and amend any errors before submitting your application to us. Please check the details carefully before confirming them. You are responsible for ensuring that your details and any specification or specialisms submitted by you are complete and accurate.

4.4. After you apply for a Membership, we will notify you that we have received your application and whether we accept it.

4.5. We will try to process your application for a Membership promptly, but we do not guarantee that your application will be accepted neither that you will hear from us about your application immediately.

4.6. If we are unable to accept your application for a Membership, we will inform you of this and will not charge you for the application or the Membership. We may not be able to accept your application if you are not a health professional, exercise profesional or therapist. In addition to that, we reserve the right to reject your application at any time and for any reason.

4.7. When we confirm our acceptance to your application for a Membership a contract will be formed between we and you for the supply of Safety Net as set out in your application for a Membership and in in accordance with these Terms.

4.8. Subject to clauses 3.2 and 5.2, we will supply Safety Net in accordance with these Terms and with reasonable skill and care.

5. Accessing Safety Net - Client you refer to Safety Net

5.1. After a contract is formed between we and you in accordance with clause 4.7, you will be able to access Safety Net, provided that we are in receipt of all applicable Membership Fees.

5.2. Any information (including descriptions or illustrations) about Safety Net available on the Website or any other digital or printed marketing materials are published for the sole purpose of giving an approximate idea of Safety Net. They will not form part of the Terms or have any contractual force.

5.3. When you access Safety Net, you will be able to refer your clients to Safety Net and send them the Safety Net Form.

5.4. When you chose to send a Safety Net Form to a client, this client will receive the Safety Net Form and instructions to answer it.

5.5. When your clients complete the Safety Net Form, you will receive a report with the outcome of the clients’ answers and our recommendation (if applicable) to a GP, a regulated clinician or A&E (“Report”). This report will only contain information that your client authorised us to send to you. Your client will also receive a similar report with such outcome and recommendation.

5.6. Safety Net Form cannot screen for all health and medical risks and any recommendations contained in the Reports and the reports sent to your clients are based on the information which they provide. The Reports will be based on the answers your clients provide to the Safety Net Form and we are not liable for the truth, completeness or accuracy of any information your clients provide.

5.7. Notwithstanding any recommendation contained in the Report, we do not warrant that there are no risks that might apply to your clients. Therefore, you shall be solely liable for your decisions in relation with your clients and any arrangement or treatment they pursue with you.

5.8. You shall complete your own on-going checks and assessments on the risks of your clients pursuing any intended arrangement with you and we shall not be liable for any losses or damages you or your clients may suffer if you do not do your own checks and assessments.

5.9. The Safety Net Form has been developed and is maintained and updated by Biomechanics Education Limited. Subject to your clients’ liability for the accuracy and completeness of the answers provided and your liability to conduct your own checks and assessments, if you have any claim in connection with the results obtained from the Safety Net Form, you shall contact Biomechanics Education Limited.

6. Accessing Safety Net – Clients referred to you by Safety Net

6.1. When a client referred to Safety Net by another professional receives a Report that recommends that him/her undertakes an assessment with a regulated clinician before continuing with the arrangements with such professional, if you are a regulated clinician, you may be approached by this client directly.

6.2. If you are approached by a client in accordance with clause 6.1, you will recive a unique code that will allow you to assess the Report.

6.3. All provisions under the Contract that apply to the Report and to your rights and obligations in relation to Safety-net shall apply to the clients and Reports referred to you under this clause 6. In addition to that, you shall ensure that you comply with all laws and regulations that apply to your activities as regulated clinician, including obligations with regards to maintenance of written records on Safety-net.online and the sharing as appropriate with the referring professional.

6.4. If a complaint is received from a professional of conduct not in accordance with these terms and conditions and the complaint is upheld we reserve the right to suspend and/or cancel your access to Safety Net. You will not be entitled to any refunds.

7. Additional Obligations

7.1. You shall:

7.1.1. co-operate with us in all matters relating to Safety Net and Safety Net Form (including when we deal with your clients in connection with Safety Net and Safety-net Form);

7.1.2. provide us with such information and materials we may reasonably require in order to supply the Safety-net;

7.1.3. ensure that any information you send us is true, complete and accurate in all material respects;

7.1.4. obtain and maintain all necessary licences, permissions and consents which may be required (including from your clients) for your use of the Safety-net;

7.1.5. comply with all applicable laws and regulations, including health and safety laws and the regulations set out by any relevant professional or regulatory authority in the services you provide to your clients;

7.1.6. ensure that you are a member of and maintain membership of any relevant professional or regulatory authority that supervise or monitor the services you provide to your clients;

7.1.7. provide your services to your clients with reasonable skill and care; and

7.1.8. ensure that you maintain appropriate insurance cover for the duration of your Membership covering the provision of services to your clients with a reputable insurer and provide a copy of each relevant insurance policy to us on request; and

7.1.9. ensure that any clients under the age of 18 are managed appropriately and in line with the applicable laws and regulations (including with regards to parental consent for their answers to the Safety Net Form.

7.1.10. ensure, where assessments are required from other professionals you provide any information required in a professional and timely manner. We reserve the right to remove access to Safety Net if this is not observed.

8. Cancellation

8.1. You may cancel your Membership at any time by giving us 30-day written notice. If this happens, we will refund any paid Membership Fees that would apply after the termination of this 30-day notice period.

8.2. You may also cancel your Membership by giving us a written notice with immediate effects if we change these Terms or Safety Net and you do not agree with these changes. If this happens, we will refund any paid Membership Fees that would apply after the date of your notice.

8.3. If you decide to cancel your Membership, you must send us an email at info@safety-net.online. Please include your and the Membership’s details to help us identify it.

8.4. We may cancel your Membership if Membership Fees remain unpaid for more than 15 days after the due date for payment or if you breach any of your obligations under these Terms (including the obligations set out in clause 6 and clause 7).

8.5. If we decide to exercise this right to cancel your Membership, we will give you a 5-day written notice to make the outstanding payment or cure your breach of these Terms. If payment is not made or the breach is not cured within this 5-day period, your Membership will be cancelled upon its expiry and we will not be obliged to refund you any part of the Membership Fees.

8.6. Our right to cancel your Membership in accordance with clauses 8.4 and 8.5 are in addition and without prejudice to any other rights and remedies available to us under these Terms or by law.

8.7. When your Membership is cancelled, we will deactivate your Account and you will no longer have access to Safety Net nor to any Safety Net Form created and/or used in connection with your Membership. You will be able to export data from your clients prior to the deactivation of your account. You can request it by emailing . If you request this data, you shall process it in accordance with our Privacy Policy.

9. Membership Fees and Payment Methods

9.1. Your Membership will be subject to the fees set out on the Website when you apply to your Membership (“Membership Fees”).

9.2. We take all reasonable efforts to ensure that the Website shows the correct Membership Fees and we only accept applications for Memberships that are correctly priced. However, it iss always possible that, despite our reasonable efforts, the Membership Fees may be incorrectly priced on the Website or our acceptance to your application for the Membership.

9.3. Where the correct Membership Fees are less than the price stated on our Website or acceptance to your application, we will charge the lower amount. If the correct Membership Fees are higher than the price stated on the Website or our acceptance to your application, we will contact you in writing as soon as possible to inform you of this error and we will give you the option of continuing the application for the Membership at the correct price or cancelling your Membership.

9.4. We will not process your application until we have your instructions. If we do not hear from you, we will treat the account as cancelled and notify you in writing.

9.5. If we mistakenly accept and process your application where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may cancel supply of the Safety Net and refund you any sums you have paid in relation to the use of Safety Net after the date when we inform you about such mistake.

9.6. The Membership Fees are exclusive of VAT. Where VAT is payable you must pay us such additional amounts in respect of VAT, at the applicable rate, at the same time as you pay the Membership Fees.

9.7. The Membership Fees will be due and payable on the dates set out in your application for the Membership.

9.8. We reserve the right to increase the Membership Fees and will give you reasonable notice in the event that we do so. In any case, such increase will only apply to the Membership Fees payable after the date when we implement it.

9.9. We reserve the right to offer a discount on Membership Fees to members of certain selected partner associations. Such discount will be applied on production of the relevant association membership details. We are not obliged to provide such discounts and we reserve the right to vary the terms of the discount at any time.

9.10. We may from time to time advertise certain offers from third party partner businesses on the Website. We accept no responsibility and make no warranty as to the accuracy or reliability of the offer and offer codes provided by the third party.

9.11. We accept the payment method set our on our Website. Membership Fees shall be paid using this payment method.

9.12. You shall comply with the terms and conditions set out by the payment services provider. You shall review these terms and conditions that will apply to the payment method before you choose it. We will not be liable for any losses or damages you may suffer in connection with the payment method you chose.

10. Intellectual Property Rights

10.1. All intellectual property rights in or arising out of or in connection with the Website, Safety Net and/or Safety Net Form (other than intellectual property rights in any materials provided by you) will be owned by us.

10.2. We grant you a fully paid-up, worldwide, non-exclusive, royalty-free licence for the duration of your Membership to use and copy any material produced by us and delivered to you (including the Report) for the exclusive purpose of using the Safety Net in your business. You may not modify, sub-license, assign or otherwise transfer the rights granted in this clause 10.2.

10.3. You grant us a fully paid-up, non-exclusive, royalty-free, non-transferable licence to use, copy and modify any materials provided by you to us for the term of your Membership for the purpose of providing the Services to you.

11. Data Protection

11.1. We will only use personal information as set out in our Privacy Policy and our Cookies Policy.

11.2. Whenever you process personal data we share with you and personal data from your clients you shall comply with our Privacy Policy and our Cookies Policy.

12. Limitation of Liability

12.1. Nothing in these Terms limits any liability which cannot legally be limited, including liability for:

12.1.1. death or personal injury caused by negligence; and

12.1.2. fraud or fraudulent misrepresentation.

12.2. Subject to clause 12.1, we will not be liable to you, whether in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising under or in connection with these Terms for:

12.2.1. losses related to false, inaccurate or incomplete information provided by you or your clients;

12.2.2. losses related to your failure to conduct your own checks and assessments in relation to your clients;

12.2.3. loss of profits;

12.2.4. loss of sales or business;

12.2.5. loss of agreements or contracts;

12.2.6. loss of anticipated savings;

12.2.7. loss of use or corruption of software, data or information;

12.2.8. loss of or damage to goodwill; and

12.2.9. any indirect or consequential loss.

12.3. Our total liability to you arising under or in connection with these Terms, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, will be limited to the aggregate Membership Fees paid by you in the 24 months prior to the date when you suffered the loss.

12.4. To the extent permitted by law, we exclude any implied terms that may apply to the supply of Safety Net. In particular, we do not warrant that Safety Net is fit for any specific purpose.

12.5. Unless you notify us that you intend to make a claim in respect of an event within the notice period, we shall have no liability for that event. The notice period for an event shall start on the day on which you became, or ought reasonably to have become, aware of the event having occurred and shall expire 3 months from that date. The notice must be in writing and must identify the event and the grounds for the claim in reasonable detail.

12.6. Nothing in these Terms limits or affects the exclusions and limitations set out in our Website Terms and Conditions.

12.7. This clause 12 will survive termination of these Terms.

13. Confidentiality

13.1. We and you undertake that we will not at any time disclose to any person any confidential information concerning one another's business, affairs, customers, clients or suppliers, except as permitted by under these Terms.

13.2. We and you may disclose the other's confidential information:

13.2.1. to the respective employees, officers, representatives, subcontractors or advisers who need to know such information for the purposes of carrying out our respective obligations under these Terms. We will each ensure that such employees, officers, representatives, subcontractors or advisers comply with this clause 13; and

13.2.2. as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.

13.3. We and you may only use the other's confidential information for the purpose of fulfilling our respective obligations under these Terms.

13.4. We agree that you may share any content (such as blog content or general advice information) which has been provided to you by us as part of your Membership with your patients provided that such content is attributed to Sports Injury Fix. A failure to reference Sports Injury Fix when sharing such content is considered to amount to plagiarism and will be grounds for us to cancel your Membership in accordance with clause 8.

14. Events outside our control

14.1. We and you will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by any act or event beyond our reasonable control (“Event Outside Our Control”).

14.2. If an Event Outside Our Control takes place that affects the performance of our or your obligations under these Terms:

14.2.1. the affected party we will contact the other party as soon as reasonably possible to notify ;

14.2.2. the obligations under these Terms will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control; and

14.2.3. we and you shall negotiate in good faith a new date for performance of the obligations that could not be performed due to the Event Outside Our Control.

14.3. If the Event Outside Our Control continues for more than 30 days, the non-affected party may cancel the Membership and we will refund the Membership Fees paid in connection with the use of Safety Net after the date when the affected party informed the non-affected party about the Event Outside Our Control.

15. Non-solicitation

15.1. You must not attempt to procure services that are competitive with the Services from any of our directors, employees or consultants, whether as an employee or on a freelance basis, during the period that we are providing the Services to you and for a period of eighteen months following termination of your Membership.

16. Communications

16.1. When we refer to "in writing" in these Terms, this includes email.

16.2. Any notice or other communication given by one of us to the other under or in connection with these Terms must be in writing and be delivered personally, sent by pre-paid first class post or other next working day delivery service, or email.

16.3. The provisions of this clause will not apply to the service of any proceedings or other documents in any legal action.

17. Third party rights

17.1. These Terms do not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the contract between we and you for the supply of the Services.

18. Severance

18.1. If any provision or part-provision of these Terms is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of these Terms.

19. Waiver

19.1. If we do not insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you or that you do not have to comply with those obligations. If we do waive any rights, we will only do so in writing, and that will not mean that we will automatically waive any right related to any later default by you.

20. Assignment and Transfer

20.1. We may assign or transfer our rights and obligations under these Terms to another entity but will always notify you in writing or by posting on this webpage if this happens.

20.2. You may only assign or transfer your rights or your obligations under these Terms to another person if we agree in writing.

21. Governing law and Jurisdiction

21.1. These Terms, the contract between we and you for the supply of the Services and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these or their subject matter or formation shall be governed by, and construed in accordance with the law of England and Wales.

21.2. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the Contract or its subject matter or formation.